Model 01
In-house products
For companies that want to digitise, improve or automate their operations. We roll out a finished product, adapt it to your processes and stay with you.
Software company · Sarajevo · since 2017
Software your
wholesale
runs on every day
We build business systems for wholesale, pharmacies, warehouses, HR, professional chambers and healthcare. Five products, one team.
- 2017
- Founded
- 5
- In-house products
- 15+
- Team members
- 4
- Countries in the region
- ISO
- 27001 certified
Clients
Trusted by the largest in the industry
Pharma wholesaler
Pharma wholesalerMedex-PharmPharmacies
Professional chamber
Professional chamberProducts
Five products. One team.
Each product does one thing properly and is built by a team that lives in it. When they need to work together, they already do.
Procurement, inventory and sales
Smart ordering, bundled sales, rebates and targets
The system suggests what to order and how much. It calculates rebates on its own and shows how far you are from every target.
- Smart orderingWhat, how much and when to order. No guesswork.
- Rebates and targetsCalculated without Excel, with the target always in view.
- Expiry dates and batchesKnow what expires before it does.
- Live inventoryStock at every branch, in real time.
Warehouse operations
Order in the warehouse, without stopping operations
Know what is where, track every movement and give workers clear tasks. For distributors and regulated industries.
- Locations and zonesStock by location, batch and expiry date.
- TraceabilityBatches, cold chain and audit trail.
- TasksPriorities and scheduling of warehouse work.
- IntegrationsConnected to BizTrack and other ERP systems.
Human resources management
Month-end without the chaos. People first.
Employee files, timesheets and leave are kept in the system, not in Excel and binders.
- Employee filesContracts, licences and documents with expiry dates.
- TimesheetsHours by shift, ready for payroll.
- LeaveRequests and approvals without paper.
- DocumentsContracts, certificates, licences and everything employment needs.
Membership management
Members, fees and events in one place
For chambers, associations and federations: the member register, licences, fees and event registrations live in one system.
- MembersMember register, licences and documents.
- EventsOrganisation, registrations and attendance records.
- FinanceFees and invoices without manual tracking.
- CommunicationSurveys and announcements for all members.
Healthcare providers
A practice that runs on schedule
For clinics and practices: appointments, billing and clinical processes in one system, for staff and for patients.
- AppointmentsSchedule by room and by doctor.
- BillingServices and invoices in one place.
- Clinical processesA workflow adapted to the institution.
- For small and mid-sized providersPolyclinics, practices and clinics.
What we do
In-house products and custom development
Most of our time goes into our own products. The rest goes into our clients' products, with the same team and the same way of working.
Model 02
Product development services
For clients with a clear product vision. Our team takes the idea through architecture, design, development and testing, from the first version to later upgrades.
01
Before the first line of code, we understand the users, the process and the numbers.
- Product vision and strategy
- User research
- User journey mapping
- Analytics and business intelligence
02
Interfaces people can use without training, validated on a prototype.
- User flows and wireframes
- Prototyping
- Graphic design
- Usability testing
03
Web, mobile and SaaS applications, tested before they reach users.
- Web and mobile apps
- SaaS platforms
- Quality assurance
- Data science
04
When the product grows, we add people, connect systems and move it to the cloud.
- Dedicated teams
- System integration
- Cloud migrations
- DevOps
Industries we work in
PharmaWholesaleRetailHealthcareLogisticsHuman resourcesProfessional chamberseCommerceSaaSFinTechEdTechGovernment
How we work
From your current system to a new one, without downtime
We run the rollout, from the first conversation to day-to-day use. Your team keeps working as usual in the meantime.
- 01Analysis
We learn how you work
We look at how you work today and agree on what carries over and what changes.
- Review of current processes
- Agreed rollout scope
- Transition plan
- 02Rollout
Data migration and training
We migrate data from your current system and train the team before day one.
- Data migration
- System configuration
- User training
- 03Support
We stay with you
Support from the first day of use and regular upgrades.
- Support from day one
- Regular upgrades
- Development driven by your needs
A new system in use, with no interruption to your business.
Book a demoAbout
Business software, a different approach
Emaq builds business information systems for companies that have outgrown spreadsheets but do not want the complexity of an enterprise ERP.
In 2017 we asked a simple question: why do companies in our region still count stock on paper, keep orders in spreadsheets and write invoices by hand? The tools existed, but they were too expensive, too complex or built for a different market.
So we built our own. BizTrack started as an inventory tracking system for a single client. Today it is one of five products built by a team of about fifteen engineers, designers and domain experts in Sarajevo.
Built for our region
Fiscal compliance, local languages and e-invoicing are built in from day one.
Five products, one team
Each product stands on its own and all of them connect. The solution grows with your needs.
Modern architecture
No legacy code. Quick to roll out, easy to upgrade.
Proven security
We are certified to ISO 27001 for information security.
An exceptionally capable young team of experts that always thinks one step ahead. I would especially commend their efficient support in day-to-day work and how quickly they solve problems.
Our long-standing partnership with Emaq has been crowned by outstanding service to our clients and theirs. The consistent quality of service and availability are at the highest level.
Contact
Get to know us and our work
A presentation at your office or ours, whenever suits you. Tell us how you work today and we will show you the same process in our system.
- A demo on your examples, not on slides
- Data migration from your current system
- Team training before the first day of use